Privacy Policy

1. Introduction

Welcome to the website of BrightGrid Solar (accessible at brightgridsolar2@gmail.com). We respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, request a consultation, or utilize our services.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you request a free quote, schedule a roof survey, or contact us. This information includes:

• Contact details (Name, phone number, email address, physical address/installation location).
• Utility information (average monthly KSEB bill details, roof space characteristics).
• Any other details you send via our consultation forms or WhatsApp chat.

3. How We Use Your Information

We utilize the collected information to deliver premium solar services tailored for Kerala’s climate, specifically to:

• Process your requests for estimates, site surveys, and quotes.
• Provide customer support, coordinate site visits, and answer queries.
• Coordinate KSEB net-metering approvals and apply for PM-Surya Ghar government subsidies on your behalf.
• Improve our website metrics, user experience, and local services.

4. Information Sharing and Disclosure

BrightGrid Solar does not sell, lease, or rent your personal information to third parties. We share your information only with government agencies (like KSEB and MNRE) solely to process solar net-metering synchronization and government subsidies as explicitly requested by you.

5. Security of Your Data

We take the security of your personal data seriously. We use standard industry practices, encryption, and secure database pathways to protect your contact details and utility documents from unauthorized access, modification, or disclosure.

6. Cookies and Tracking Technologies

Our website uses basic cookies to optimize user experience, speed up page loading, and analyze traffic logs. You can choose to disable cookies in your browser settings, though some interactive elements (like the savings calculator) may operate differently.

7. Contact Us

If you have any questions or concerns regarding our privacy policies, data collection, or wish to request data deletion, please contact our team at: